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PENGENALAN DASAR
4-
PENGERTIAN WEBSITE, DOMAIN dan HOSTINGLecture1.1
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PENGERTIAN VPSLecture1.2
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PENGERTIAN SSLLecture1.3
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PENGERTIAN EMAILLecture1.4
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PENGENALAN PRODUCT
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HostingLecture2.1
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DomainLecture2.2
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VPS dan AddonLecture2.3
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SSLLecture2.4
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Lecture2.5
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MEMAHAMI AKTIVITAS DAN MENU DI MEMBER AREA CLIENT
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Member Area ClientLecture3.1
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PENGENALAN WHMCS
1-
PENGENALAN WHMCSLecture4.1
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PEMBAYARAN
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Memahami fungsi MIDTRANSLecture5.1
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Memahami fungsi BNI EcollectionLecture5.2
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APPS TERAPKAN
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Mengetahui Fungsi Apps TerapkanLecture6.1
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TRELLO
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Dokumentasi Penggunaan TRELLO untuk EskalasiLecture7.1
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SOP dan IK
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baca SOP dan IKLecture8.1
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TOS dan SLA
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TOS dan SLA BeonLecture9.1
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TOS dan SLA JagoanhostingLecture9.2
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STANDARD PELAYANAN
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Standart Pelayanan ChatLecture10.1
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Cara mengoperasikan livechatLecture10.2
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Standart Pelayanan TelponLecture10.3
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QUIZ FINAL
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QUIZ FINAL TRAINING DASAR TSS 30 questionsFinalQuiz11.1
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